Flystart, Flycast and Flywater series reels and spools purchased through an authorized dealer are covered by a lifetime warranty. This warranty only applies to the original owner and is not transferable. This warranty is limited to repair or replacement of the reel and spool only, and does not cover direct, indirect, consequential, incidental or any other type of damage resulting from the use of the product. This warranty does not cover misuse, negligence, normal wear, fire, theft, loss or intentional damage. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

To qualify for warranty service, the original owner must return the reel or spool to the Ross Worldwide address listed below. A copy of the original purchase receipt and a Product Service Form must be included with the shipment, or the warranty return will be refused and sent back to the customer. The Product Service Form can be accessed from the link below and must be filled out in its entirety. All shipments to Ross Worldwide must be freight paid. A fee of $20 will be charged for each warranty return to cover the cost of processing, handling and shipment of the product back to the customer.

Ross Worldwide reserves the right to determine whether to repair or replace any product covered by this warranty. Discontinued product may be replaced with newer models when necessary.

If your Ross Worldwide reel or spool should need attention, please return it to:

Ross Worldwide
Att: Service
One Ponderosa Court
Montrose, CO 81401

This warranty does not apply to accessory items that include, but are not limited to, reel bags, fly lines, backing and leaders.